Search My Vacation

Terms and Conditions

1. Introduction

By booking travel with Search My Vacation, you agree to the following terms and conditions. Please read them carefully. These terms and conditions govern the relationship between you (the “Traveler”) and Search My Vacation (the “Agency”). These terms and conditions apply to all travel bookings made through our agency.

 

2. Booking and Payment

2.1 Booking: Travelers can make bookings through our website, in person, or over the phone. All bookings are subject to availability.

2.2 Payment: Full payment or a deposit, as specified in your booking, is required to confirm your reservation. Payment can be made by credit card, bank transfer, or other payment methods accepted by the agency. The traveler is responsible for any additional fees or charges associated with the chosen payment method.

 

3. Cancellation and Refunds

3.1 Cancellation: If you need to cancel your booking, please notify us in writing as soon as possible. Cancellation fees may apply, depending on the travel supplier’s policies and the timing of your cancellation.

3.2 Refunds: Refunds, if applicable, will be processed according to the cancellation policies of the travel supplier. The agency reserves the right to charge a cancellation fee in addition to any fees imposed by the travel supplier.

 

4. Travel Documents and Insurance

4.1 Travel Documents: It is the traveler’s responsibility to ensure that all required travel documents (e.g., passports, visas, health certificates) are valid and up-to-date. The agency is not liable for any issues arising from incomplete or incorrect travel documents.

4.2 Travel Insurance: We strongly recommend that travelers purchase comprehensive travel insurance to cover unforeseen circumstances, such as trip cancellations, delays, medical emergencies and lost luggage. The agency can provide information about available insurance options, but it is the traveler’s responsibility to obtain insurance.

 

5. Travel Itinerary

5.1 Changes: Travel itineraries provided by the agency are subject to change by the travel supplier.  The agency will make reasonable efforts to notify the traveler of any significant changes as soon as possible.

5.2 Responsibility: The agency is not responsible for any disruptions, delays, or cancellations caused by circumstances beyond our control, including weather, strikes, or acts of nature.

 

6. Liability

6.1 Limitation of Liability: The agency is not liable for any losses, damages, injuries, or expenses incurred by the traveler in connection with the booked travel services, except in cases of negligence or wilful misconduct by the agency.

6.2 Third-party Suppliers: The agency acts as an intermediary between travelers and travel suppliers (e.g., Transport Services,  hotels). The agency is not responsible for the actions, omissions, or failures of these suppliers.

 

7. Governing Law

These terms and conditions are governed by the laws of India and any disputes shall be subject to the exclusive jurisdiction of the courts in India.

8. Changes to Terms and Conditions

The agency reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website, and the revised terms and conditions will apply to all bookings made after the date of the amendment.

9. Eligibility to Use

The User must be at least 18 years of age and must possess the legal authority to enter into an agreement so as become a User and use the services of Search My Vacation. If you are a minor or are below the age of 18 years, you shall not register as a User of the Website and shall not transact on or use the Website. As a minor if you wish to use or transact on the Website, such use or transaction shall only be made by a person of legal contracting age (legal guardian or parents). 

We reserve the right to terminate your membership and/or block access to the Website if it is discovered that you are a minor or incompetent to contract according to the law or any information pertaining to your age entered at the time of creation of account is false. 

Before using the Website, approaching any Sales Channels or procuring the services of Search My Vacation, the Users shall compulsorily read and understand this User Agreement and shall be deemed to have accepted this User Agreement as a binding document that governs User’s dealings and transactions with Search My Vacation.

 If the User does not agree with any part of this Agreement, then the User must not avail Search My Vacation’s services and must not access or approach the Sales Channels of Search My Vacation. 

All rights and liabilities of the User and Search My Vacation with respect to any services or product facilitated by Search My Vacation shall be restricted to the scope of this User Agreement.

10. Right to Cancel

The User expressly undertakes to provide Search My Vacation with correct and valid information while making use of the Website under this User Agreement and not to make any misrepresentation of facts. Any default on part of the User would disentitle the User from availing the services from Search My Vacation

In case Search My Vacation discovers or has reasons to believe at any time during or after receiving a request for services from the User that the request for services is either unauthorized or the information provided by the User or any of the travelers is not correct or that any fact has been misrepresented by that User, Search My Vacation shall be entitled to appropriate legal remedies against the User, including cancellation of the bookings, without any prior intimation to the User. 

In such an event, Search My Vacation shall not be responsible or liable for any loss or damage that may be caused to the User or any other person in the booking, as a consequence of such cancellation of booking or services. If any judicial, quasi-judicial, investigation agency, government authority approaches Search My Vacation to cancel any booking, Search My Vacation will cancel the same without approaching the concerned User whose booking has been cancelled. 

The User shall not hold Search My Vacation responsible for any loss or damage arising out of measures taken by Search My Vacation for safeguarding its own interest and that of its genuine customers. This would also include Search My Vacation denying or cancelling any bookings on account of suspected fraud transactions.

12. False calls and other related phishing, spamming, or fraudulent activities:

Search My Vacation employees or authorized representatives will never contact a User asking for his/ her credit or debit card number, expiry date, CVV, net banking login, passwords, OTP etc. nor will they ever request for a fund transfer to a personal or an individual bank account. Further, they will also not ask a User to install any third-party applications that enable them to view a User’s mobile or computer screen.

Acting on any of these requests may make you a victim of fraud, and may potentially lead to loss of your valuable money or information.

If you are ever asked for any of the aforesaid information, please report it immediately on bookings@searchmyvacation.com.

13. Indemnification:

The User agrees to indemnify, defend and hold harmless Search My Vacation, its affiliates and their respective officers, directors, lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by such indemnified persons, that arise out of, result from, or may be payable by virtue of, any breach of any representation or warranty provided by the User, or non-performance of any covenant by the User. The User shall be solely liable for any breach of any country specific rules and regulations or general code of conduct and Search My Vacation cannot be held responsible for the same.

14. Website

The Website is meant to be used by bonafide User(s) for a lawful use. Users shall not distribute, exchange, modify, sell or transmit anything from the Website, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. 

The User Agreement grants a limited, non-exclusive, non-transferable right to use this Website as expressly permitted in this User Agreement. The User agrees not to interrupt or attempt to interrupt the operation of the Website in any manner whatsoever. Access to certain features of the Website may only be available to registered User(s). 

The process of registration may require the User to answer certain questions or provide certain information that may or may not be personal in nature. Some such fields may be mandatory or optional. User represents and warrants that all information supplied to Search My Vacation is true and accurate. Search My Vacation reserves the right, in its sole discretion, to terminate the access to the Website and the services offered on the same or any portion thereof at any time, without notice, for general maintenance or any other reason whatsoever.

 Search My Vacation will always make its best endeavors to ensure that the content on its websites or other sales channels are free of any virus or such other malwares. However, any data or information downloaded or otherwise obtained through the use of the Website or any other Sales Channel is done entirely at the User’s own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that may result from the download of such data or information. 

Search My Vacation reserves the right to periodically make improvements or changes in its Website at any time without any prior notice to the User. User(s) are requested to report any content on the Website which is deemed to be unlawful, objectionable, libelous, defamatory, obscene, harassing, invasive to privacy, abusive, fraudulent, against any religious beliefs, spam, or is violative of any applicable law to bookings@searchmyvacation.com. 

On receiving such a report, Search My Vacation reserves the right to investigate and/or take such action as the Company may deem appropriate.

User(s) shall not host, display, upload, publish, transmit or share any information on Search My Vacation’s website or app which:

belongs to another person and to which the User does not have any right;

is obscene, pornographic, paedophilic, invasive of another’s privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;

is harmful to child;

infringes any patent, trademark, copyright or other proprietary rights;

deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;

impersonates another person;

threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting other nation;

contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of Search My Vacation’s platform.

violates any law for the time being in force.

15. How to report objectionable or infringing content:

User(s) can report any content on the Website/App which is deemed to be unlawful, objectionable, libelous, defamatory, obscene, harassing, invasive to privacy, abusive, fraudulent, against any religious beliefs, spam, or is violative of any applicable law.

If the individual is of the view that any content on or listings on Search My Vacation contains any objectionable or infringing content, User(s) may fill out and submit the at bookings@searchmyvacation.com. Search My Vacation shall endeavor to review all complete and valid complaints within the prescribed time frame under applicable law.

16. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at bookings@searchmyvacation.com.

By booking with Search My Vacation, you acknowledge that you have read, understood and agreed to these terms and conditions.

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